GIVING CUSTOMERS THE CONFIDENCE TO USE GREEN PARTS
Giving customers confidence in the parts they are buying, and the
business selling them, is essential in increasing the acceptability & use
of ‘green parts’. This doesn’t necessarily mean that the parts are free
from damage or that damaged parts shouldn’t be sold. It just ensures that the parts are accurately
described, so the buyer understands exactly what they are purchasing, before
they purchase It’s all about managing
The MVDA endorses the parts standards developed by the Automotive
Recyclers Association of America (ARA) which has helped to make the use of
‘recycled parts’ widespread in the insurance repair industry in the USA.
PANEL DAMAGE LOCATOR
The ARA Damage Locator is designed to help accurately describe the
condition of body panels and wheels, with a simple 3-digit code, which
describes the location, type & extent of damage.
Each body panel or wheel is split into numbered zones, and each type
& size of damage is also given its own code.
1. Using the chart below, pick the code that corresponds to the area of
damage. So if you have a door with
damage in the centre area of the panel then the first character of your code is
2. Select from the list the type of damage. So, for example, if the door has a small
‘parking lot ding’, then P is your second character of your code.
3. Decide the extent of the damage. This is measured in ‘units’ where
each unit is defined as damage not exceeding the surface area of a standard
sized credit card. So if the damage is
less than 1 unit, your final code will be 5P1.
However, if it takes two credit cards to cover the damage, the code is
5P2. Clearly, if there is no damage to
the panel/ wheel then the code is 000.
The ARA code can also be used to price parts. For example 000 code parts maybe 0%
discounted; 001 code parts 10% discounted and 002 code parts 20% discounted.
The great thing about the ARA damage locator is that it’s so simple to
use & understand, both for the buyer & the seller. And using it doesn’t cost anything at all.
Used wheels are ‘graded’ in the same way, using the 3-digit code.
1. They must be visually inspected for cracks & distortions, which
will mean they will need to be discarded. No hammering, straightening or
reforming of any kind should be undertaken.
2. Wheels are then graded using the ARA Damage Codes. Wheels have 4
- 1 Outside
- 2 Face
- 3 Centre
- 4 Inside
3. They are then inspected for minor damage that cannot be corrected by
sanding or polishing, including:
(damage code R)
(damage code S)
(damage code G)
(damage code D)
lacquer problem (damage code T)
So, for example, a wheel with a surface scrape the size of 2 credit cars
could be described as condition ‘2S2’ (damage location, type of damage, extent
Undamaged wheels are ‘graded’ according to whether they have any minor
- Grade A: wheel
has no blemish
- Grade B: wheel
has a ‘1 unit’ blemish (area of blemish is smaller than a credit card)
- Grade C: wheel
has a blemish of more than one unit of damage
MECHANICAL PARTS GRADING
Mechanical parts are graded according to total mileage or average miles
per year, as follows:
Grade A Mechanical Parts: less than 60,000 miles, or if over 60,000
miles, less than an average of 15,000/ year. For example, a vehicle of any age
with 55,000 miles in total, or a 10 year old car with only 85,000 miles (8,500
miles pa average)
Grade B Mechanical Parts: 60,000- 200,000 miles in total on them,
regardless of age. Also any vehicle >60,000
miles in total where the average miles pa >15,000 miles.
C Mechanical Parts: have equal to or greater than 200,000 total miles on them regardless of age.